I am writing this letter to share my opinion and positive experiences with Kurt Ploszay and the Mr. Restore company with you. As life deals us occasional issues and trials, they are not enjoyable, peaceful, and inevitably are not easy to understand, but Kurt and his coworkers have repeatedly shown up, taken care of the problem, the people, and restored peace of mind. Now with that said, there are of course occasions that do not go smooth or become more complicated as they go, and I can attest that every time I have worked with them they have shown top notch class and care for their customers. Truly, there is no other company I would rather work with, than them. They are a rare find in today’s world that has the tendency of losing sight of people, they take care of their clients and see problems thru to the end. They go above and beyond, when others stop at good enough. Communication is key in this type of work and they are tops again with that. I have dealt with various different crews and they always impress and represent Kurt and company very well. If you are faced with a problem they could help with, do not hesitate to contact Kurt, he will not disappoint.
I am Lira L., the daughter of Charles and Juanita L, recent clients of Mr. Restore, Inc.
I am writing on their behalf as well as my own. Words cannot express our gratitude for the services provided. Kurt and his team are exceptional workers and more importantly, good people. Kurt and staff went beyond our expectations, exceedingly so. They did what they were hired to do and what they felt compelled to do at no additional charge! A client could not ask for anything more, we could not ask for anything more.
I would like to provide some context, my parents are elderly, and I no longer live in the area, so I travel often to support them. My mom was hospitalized for a period during the renovation. My dad was between caring for his mother, my 92-year-old grandmother, and the hospital. The crew packed everything up in the kitchen, including the dishes, my dad didn’t have to do a thing! Another random act of kindness, one of the guys fixed my parent’s doorbell. The doorbell hasn’t worked in over five years. My dad didn’t ask him to, he saw the need and just did it. Another random act of kindness, one of the guys painted my parent’s kitchen. In a casual conversation, I shared with Kurt that I didn’t like the current color and mentioned that perhaps my dad and I would re-paint it once I came home to assist them with moving back home. I shared the same thing with my dad and he agreed we’d take care of it when I returned. A few days later, my dad got a phone call indicating that one of the guys had extra paint and that when available, he would like to get in the house to paint the kitchen. I didn’t ask anyone to paint the kitchen. My dad stated that he didn’t ask anyone either! This act was another blessing for my parents and me. Again, who could ask for anything more? Kurt and crew were even willing to assist with moving heavy the furniture; again, they saw the need and was willing to help.
Kurt, thank you for your kindness, professionalism, and exceptional work. My parents were totally comfortable with you and your respectable men and women. You made them feel comfortable during a time of chaos and instability. Your patience with them meant the world to me. I knew they were in great hands from our initial conversation when you led with reminding me of how great of a man my father was, and you thanked him for his service. You left a lasting impression from that day moving forward. I thank you.
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Property-damage events like fires, floods, bio-hazard waste cleanup, and more are not all created equal. It takes knowledge and experience to understand what cleanup techniques and equipment to employ.
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