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Disaster Restoration Services Solutions and Process

When disasters strike, developing and implementing a restoration plan is the most important way to get back to normal. Our Disaster Restoration Services consider the best solutions and processes for your unique situation to give you peace of mind.

Fast response time is the main goal of our disaster restoration services. Our objective is to return your home to its pre-loss condition as quickly as possible, while providing you with the best customer service. We work directly with your insurance company to facilitate the billing process, maintaining contact with you and updating you throughout the process as well. At the successful completion of the job, our technicians will ask you to complete a Certificate of Satisfaction worksheet.

One disaster restoration service we provide is content cleaning. Whether you have Mold, Fire, or Water Damage, your personal belongings will absolutely be affected. We attempt to clean all objects that are approved by you, however there are items that may have irreparable damage.

While we replace structural items, we do not replace contents and direct you to contact your insurance carrier on how to proceed. We will need to take pictures of the placement of all contents before we move them so we can easily replace your belongings at the completion of the job. We will work out the details with you on what content you want moved and what content you do not want moved.

Need disaster restoration services? We can help. Call us 24/7 at 844-353-5663 to speak with someone who can answer all your questions about remediation and restoration.

water and flood damage process

Water and Flood Damage Restoration Process

During the water and flood damage restoration process, the equipment placed in your home has been set up to provide the optimal drying conditions as per the Institute of Cleaning and Restoration. This equipment must run continuously in order to be effective. At times, floors or walls may feel dry, but may still contain a high level of moisture. The technicians have specialized meters to detect moisture under floors and behind walls. Equipment may need to be added, removed, or re-positioned throughout the drying process. Water damage left untreated can also lead to mold damage. See our mold remediation page for more information.

 

Water and Flood Damage Restoration Best Practices

  • Ensure the water and flood damage equipment runs continuously
  • Contact us if the drying equipment needs to be moved or rearranged
  • Ideal drying temperature in your home needs to be 70 to 76 degrees
fire and smoke damage process

Fire and Smoke Damage Process

Timing is everything when it comes to disaster restoration services. In the case of fire and smoke damage, our technicians must start the air purification and cleaning process as soon as possible to prevent the spread of secondary damage from smoke and soot. While open windows can help clear the smoke initially, the house must be boarded up for our equipment to be most effective. The smoke particles and smell will begin to dissipate but will not be completely gone until all surfaces and contents have been cleaned, sealed, or removed if necessary.

 

Fire and Smoke Damage Restoration Best Practices

  • Spend as little time as possible in the affected building during the first few days to avoid negative affects from smoke and soot
  • Allow our technicians to attend to the cleaning and restoration process
  • Keep the home boarded up during the restoration process to allow the disaster restoration equipment to be most effective

    Need disaster restoration services? We can help. Call us 24/7 at 844-353-5663 to speak with someone who can answer all your questions about remediation and restoration.